Cert-Ern

ISO 20000-1:2018

3

What is ISO 20000-1:2018?

ISO 20000-1:2018 is the international standard for Information Service Management Systems. It defines best practices to ensure the effective and efficient delivery of IT services.

Advantages of ISO 20000-1:2018 Certification:

1. Improving the Quality of IT Services:
Improves the quality and performance of IT services.

2. Customer Satisfaction:
Increase customer satisfaction with IT services.

3. Compliance with IT Service Management Best Practices:
Demonstrates compliance with globally recognized best practices in IT services management.

Why Certify Your Company with ISO 20000-1:2018?

Certification of your company with ISO 20000-1:2018 offers several advantages:

• Improving the Quality of IT Services:
Demonstrates a commitment to providing high quality IT services.

• Clients’ trust:
It instills trust in customers by ensuring reliable and effective delivery of IT services.

• Efficiency of Processes:
Improves efficiency in IT service delivery processes.

• Competitive Advantage:
Provides a competitive edge in the IT services industry.